Are you a driven account manager or digital marketing professional passionate about building great relationships with clients and working with a fun and supportive team? Are you comfortable working in a remote setting with potential in-person time depending on your location? If so, apply to join Digilari today!

Digilari Media is a results-driven digital marketing agency, specializing in a diverse array of online marketing channels including SEO, SEM, PPC, SMM, Content Marketing, and Database Marketing. We pride ourselves on delivering increased website conversions and heightened customer engagement through a fully integrated approach tailored to the unique needs of our clients. Our commitment to affordability, accountability, and core values such as overcommunication, continuous learning, embracing challenges, long-game thinking, and work/life balance, set us apart in the digital marketing landscape.

Job Description

As a Digital Marketing Account Manager, you will be the main point of contact for a selection of our clients (no more than 15 accounts per AM), responsible for maintaining and nurturing client relationships. You will possess a deep understanding of the digital marketing landscape and be adept at managing various digital channels, websites, and marketing automation platforms, as well as working hand in hand with a team of marketing professionals (SEO Specialist, PPC Specialist, Web Developer, Content Writer, etc.). Exceptional account management skills and excellence in written and verbal communication are key to this role.

 

Key Responsibilities

  • Develop and maintain strong relationships with clients, understanding their needs and objectives.
  • Collaborate with the digital marketing team (SEO and PPC Specialists, Content Writers, and Web Developers) to develop and implement strategies across various channels including SEO, SEM, PPC, and SMM.
  • Manage and optimise client accounts to ensure increased website conversions and customer engagement.
  • Coordinate with the internal team to ensure timely and effective content delivery that aligns with client goals.
  • Monitor campaign performance, provide insights, and make data-driven recommendations for optimisation.
  • Demonstrate excellence in delegation and management of multiple tasks to ensure seamless operations and client satisfaction.
  • Act as a liaison between clients and internal teams, ensuring clear communication and timely project execution.
  • Stay updated with digital marketing trends and best practices to provide innovative solutions to clients

Additional Requirements

  • This role is Full-time and in a remote setting. Candidates based in Brisbane or Melbourne may join occasional in-person internal and client meetings and events.

Skills & Qualifications

  • Bachelor's degree in Marketing, Communications, or related field (or equivalent experience).
  • Proven experience in account management, particularly in a digital marketing agency.
  • Strong understanding of digital marketing channels, website management, and marketing automation.
  • Exceptional organisational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple accounts and prioritise tasks effectively.
  • Proficient in analytics and reporting tools.
  • Resident of Australia or New Zealand.

Benefits & Culture

  • A dynamic and collaborative work environment that values honesty, accountability, and continuous learning - We offer a $2,000 learning package for your personal development!
  • The opportunity to manage diverse accounts and make a significant impact through innovative digital marketing strategies - We value your point of view!
  • A commitment to maintaining work/life balance and promoting long-game thinking - At Digilari we have implemented a 4-day work week, so there's no work on Wednesdays or weekends!

How to Apply?

If this sounds like a great fit for you, follow this link and apply via the LinkedIn Easy Apply button!

OR

Please forward your Resume and a Cover Letter stating why you are interested in this position and meet the requirements to marketing@digilari.com.au.

Digilari Media is an equal opportunity employer and welcomes applications from all qualified candidates.